what we do
We work with organisations whose aim is to positively impact society through the services they deliver to complex, marginalised and/ or vulnerable customer groups.
Collaborating with our clients and their customers, we design accessible and inclusive customer centric services. We use design and systems thinking methods such as the double diamond and co-design to develop systemic solutions that balance the needs of people, business and technology. We are proud that our services have positively impacted the lives of tens of thousands of marginalised and vulnerable people.
Social value calculations
PwP have a proven methodology for calculating the social value of an organisations service(s). Through a mix of qualitative and quantitative research, we develop an evidence based social value calculation. Usually presented as a £ saving for every £1 spent with a clear report presenting the evidence, the calculation becomes a simple to use business development tool for our clients. Our approach is refreshingly simple and affordable.
research and insight
PwP develop unique research projects designed to provide compelling evidence-based insight into subject areas of specific interest to our clients. We will collate data from multiple sources and through workshops we will share the analysis and interpretations with the target audiences in order to create a collection of contextually accurate, localised and relatable insights and stories.